Clear Cache Refund Policy

Last Updated: June 25, 2024

1. Free Trial

Clear Cache Plus offers a free 7-day trial for new users. During this trial period, you can access all the features of Clear Cache Plus without any charge. At the end of the trial period, you will be automatically subscribed to the paid plan unless you cancel your subscription before the trial ends.

2. Subscription Payments

All Clear Cache Plus subscriptions are prepaid flat fees. Once a payment has been processed, it is non-refundable. Please ensure that you carefully review your purchase before confirming the payment.

3. Accidental Purchases

If you accidentally purchase a Clear Cache Plus license, please contact support within 24 hours of the purchase at https://clearcache.io/support. While we do not guarantee a refund for accidental purchases, we will review each case individually and may, at our sole discretion, offer a refund or subscription cancellation.

4. Subscription Cancellations

If you cancel your Clear Cache Plus subscription, you will continue to have access to the Plus features until the end of your current billing cycle. No prorated refunds will be provided for the remaining period of your subscription.

5. Refund Limitations

Refunds will not be provided for completed payments, except in the case of accidental purchases as described above. There is no limit on the number of refunds a user can request, but each request will be carefully reviewed, and refunds will be granted at the sole discretion of the Clear Cache developer.

6. Billing Questions and Support

If you have any questions about billing or need assistance with your Clear Cache Plus subscription, please contact support through the dedicated page at https://clearcache.io/support. We will work to resolve any issues or concerns you may have.

7. Paddle as Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. This means Paddle processes all payments, handles refunds, and is responsible for all transaction-related matters. Paddle provides all customer service inquiries and handles returns. Please note that Paddle collects certain information, including your name, email address, country of residence, and zip/postal code, which is necessary for processing payments and handling refunds.

8. Disputes and Chargebacks

If you believe that a charge on your account is unauthorized or fraudulent, please contact Paddle directly at https://paddle.net/ to file a dispute. Paddle will investigate the matter and take appropriate action, which may include issuing a refund if the dispute is deemed valid.

9. Updates to Refund Policy

This refund policy is subject to change at any time. We encourage you to review this policy periodically for any updates or modifications. Any changes to the refund policy will be communicated to users through the Clear Cache website or via email.

10. Data Handling in Refunds

When processing refunds, we only use the minimum amount of personal data necessary to complete the refund. This typically includes your name, email address, and transaction details. We do not store complete payment information; this is handled securely by Paddle. For more information on how we handle your data, please refer to our Privacy Policy.

11. Agreement

Please note that by purchasing a Clear Cache Plus subscription, you agree to the terms outlined in this Refund Policy, as well as our Terms of Service and Privacy Policy. These documents together form the entire agreement regarding your use of Clear Cache and any related transactions.

12. Contact Us

If you have any questions about this Refund Policy, please contact us at:

For questions related to your purchase of Clear Cache, to request a refund, or to exercise your rights regarding payment information, please contact Paddle at https://paddle.net/.